Counselling in Brisbane & Online Across Australia
In-person at our Auchenflower and Upper Mount Gravatt clinics, or by secure video anywhere in Australia.
Talking to someone doesn't have to wait until things reach breaking point. Whether you're lying awake at night, feeling stretched thin, or carrying something you've never quite put into words, counselling gives you a steady, confidential space to work it through, at a pace that suits you.
What is counselling?
Counselling is a confidential, one-on-one process for working through the challenges affecting your emotional wellbeing. Sometimes called individual counselling or talk therapy, it involves honest conversations with a trained therapist who helps you make sense of what's happening, understand the patterns underneath it, and build practical tools you can carry forward.
At Therapywell, counselling is provided by registered Psychologists, Accredited Mental Health Social Workers, psychotherapists and Mental Health Occupational Therapists. The approach is shaped around you rather than a single fixed method, and draws on trauma informed, holistic approaches that include talk-based, cognitive and creative or expressive ways of working depending on what suits you best.
How can Counselling help me?
Working through life’s challenges, specific problems and how to adapt in a safe, confidential and non-judgmental environment.
People come to counselling for all sorts of reasons. Our therapists work with adults, young people and families experiencing:
Anxiety and worry — the racing thoughts, the "what ifs," and the physical tension that comes with them.
Depression and low mood — when motivation, energy and enjoyment have quietly drained away.
Grief and loss — support through bereavement, or losses that are harder to name.
Stress and burnout — for when work, study or caring for others has left nothing in the tank.
Trauma and PTSD — distressing experiences that still feel present. We also offer dedicated trauma therapy in Brisbane and EMDR therapy.
Relationship and family difficulties — including couples counselling and family therapy.
Life transitions — becoming a parent, separation, career change, or adjusting to a new diagnosis.
Self-esteem and identity — including questions of self, belonging and confidence.
Perinatal mental health- navigating pre and postpartum experiences, connecting with therapists who understand these experiences from a holistic, non judgemental and lived experience perspective.
What to expect from counselling
Your first session is mostly about getting to know you — what's brought you in, what's been hardest, and what you'd like to be different. There's no pressure to share more than you're ready to.
Sessions usually run for 50-90 minutes. From there, you and your therapist agree on a direction together and review it as you go, so the work stays useful and paced to what feels manageable. What you share is confidential, within the limits your therapist will explain at the start. Individual counselling is one-on-one support, just you and your therapist. It's a chance to focus entirely on what's going on for you, in a private space, without having to manage anyone else's needs in the room. Our Brisbane clinics in Auchenflower and Upper Mount Gravatt offer calm, welcoming spaces to do that work — and telehealth is available if getting in isn't practical.
Counselling online, across Australia
Not everyone can — or wants to — come into a clinic. Our therapists offer counselling by secure video to clients right across Australia, whether you live regionally, travel for work, juggle young children, or simply feel more at ease at home.
Telehealth counselling works the same way as an in-person session: the same therapists, the same confidentiality, the same care. For eligible clients, Medicare rebates apply to telehealth sessions just as they do in person.
Who is Counselling for?
Individual Counselling can support children, adolescents, adults, and carers with various mental health and wellbeing challenges. Individual Counselling can support people with the following:
Anxiety
Depression
Coping with Stress
Grief and Coping with Loss
Trauma Recovery
Addressing Various Forms of Abuse (sexual, emotional, physical, and neglect)
Nurturing Healthy Relationships and Relational Wellness
Enhancing Self-esteem, identity, and Personal Growth
Guiding Through Life Transitions
Overcoming Eating Challenges
Brain Injury Rehabilitation
Promoting Sexual Health, Exploring Sexuality, and Affirming Gender Identity
Addressing Addictions
Support for Pregnancy, Parenting, and Attachment
Postnatal Mental Health
Handling Emotional, Social, and Behavioural Concerns in Children
Supporting Individuals with ADHD and Autism Spectrum Disorder
Addressing Sensory Difficulties and Disorders
Early Intervention for Psychosis
Medicare rebates, fees and funding
Medicare. If your GP prepares a Mental Health Treatment Plan, you may be eligible for a rebate on up to 10 individually delivered sessions per calendar year. Our Accredited Mental Health Social Workers provide Focussed Psychological Strategies (FPS), which are rebatable under Medicare, as do our psychologists. Your GP determines your eligibility.
Private (no referral needed). You're welcome to book counselling privately at any time without a referral.
NDIS. Counselling can be funded for self-managed and plan-managed NDIS participants where it supports your plan goals.
Meet your Therapist(s)
Our counselling team includes registered psychologists, Accredited Mental Health Social Workers and Mental Health Occupational Therapists, each registered as Medicare Providers with the relevant national body — AHPRA or the AASW.
We are excited to introduce ourselves and put faces to names. Please get in touch if you have any questions or would like to speak to any of us about therapy or referrals.
Meet Rebecca Clerehan, Mental Health Occupational Therapist
Hi, I’m Rebecca. I’m an Occupational Therapist of 20 years and a Mum of two. I love working with children, youth, and families with complex needs to help increase their understanding of themselves and others.
Meet Dr Sabrina Chan, Clinical Psychologist
Hi, I’m Sabrina, and I’m a Clinical Psychologist. I work with people of all ages with various needs, offering my skills in Mental Health and sharing my interests in attachment, developing Self and Personality, psychological assessments, and relationships across their lifespan.
Meet Georgia Wells, Registered Psychologist
Hello, I’m Georgia, I am a Registered Psychologist, who is passionate about supporting children and their families, youth, and young adults with mental health and well-being. I bring a compassionate, collaborative, and holistic approach to therapy.
Meet Jack Gorman, Registered Psychologist
Hi, I’m Jack, I’m a Registered Psychologist, passionate about working people across the lifespan. I facilitate our Therapeutically Applied Dungeons & Dragons (TA-DnD) groups, provide assessments and I’m passionate about making therapy creative, collaborative, and tailored to each young person.
Hello, I’m Karen. I am an Occupational Therapist with 29 years of experience and passion for mental health care. I am dedicated to supporting individuals to feel safe in their environment, connected with their community, motivated to reach their potential in daily activities, and improve their quality of life.
Meet Karen Lochran, Mental Health Occupational Therapist
Meet Jay Bakrania, Clinical Psychology Registrar
Hi, I’m Jay, I’m a Clinical Psychology Registrar, and experienced teacher with a client-centred approach, supporting diverse clients including LGBTQIA+ communities. I bring 15+ years’ experience with children and families.
Hello, I’m Brooke. I am a senior psychotherapist and Mental Health Social Worker specialising in trauma and attachment, child and youth mental health, perinatal mental health, family therapy, and Equine Facilitated Therapy.
Meet Brooke Shakspeare, Mental Health Social Worker and Senior Psychotherapist
Meet Ania Harnden, Mental Health Social Worker
Hi, I’m Ania! I’m an an Accredited Mental Health Social Worker and EMDR Practitioner, passionate about helping people process and heal from some of the most painful experiences of their lives and reconnect with themselves. This commitment is at the heart of my work.
Hi, I’m Jannie,
I’m an Accredited Mental Health Social Worker, Family Therapist and Art Psychotherapist. I work with children, adolescents, adults, and families to navigate challenges such as trauma, grief, parenting stress, navigating new diagnoses and emotional or behavioural difficulties.
Meet Jannie Olsen, Senior Psychotherapist and Mental Health Social Worker
We’re here to hold hope when you can’t hold it yourself.
Are you ready to feel seen, heard and supported?
Not sure which therapy is right for you? Our team is here to support you, from identifying what support you need to getting your appointments organised.
FAQ section
Frequently asked questions
Do I need a referral to start counselling? No. You can book counselling privately at any time without a referral. A referral is only needed if you'd like to claim a Medicare rebate — for that, your GP prepares a Mental Health Treatment Plan.
Can I get a Medicare rebate for counselling? Yes, if you're eligible. With a Mental Health Treatment Plan from your GP, Medicare rebates are available for up to 10 individually delivered sessions per calendar year. Our Accredited Mental Health Social Workers provide Focussed Psychological Strategies, which are rebatable, as do our psychologists. Your GP will confirm whether you're eligible.
Do you offer counselling online or by telehealth? Yes. We provide counselling by secure video to clients across Australia. Telehealth sessions attract the same Medicare rebates as in-person sessions for eligible clients.
What happens in a first counselling session? Your first session is about getting to know you — what's brought you in and what you'd like to be different. There's no pressure to share more than you're comfortable with, and together you'll shape where the work goes from there.
What's the difference between a counsellor, a social worker and a psychologist? All can support your mental health, and all can offer Medicare-rebatable sessions under a Mental Health Treatment Plan. Accredited Mental Health Social Workers and psychologists have different training pathways and registrations; the right fit depends on what you're working on, and we're happy to help match you.
How many sessions will I need? It varies. Some people come for a short, focused piece of work; others prefer longer-term support. You and your therapist review progress together and decide what's useful.
Is counselling confidential? Yes. What you share stays private, within the standard legal and ethical limits your therapist will explain at the outset — such as where there's a risk to someone's safety.
Can I use my NDIS funding for counselling? Yes, for self-managed and plan-managed participants where counselling supports your plan goals. Get in touch and we'll talk through how it works.
Where are your clinics? We have clinics in Auchenflower (Brisbane's inner west) and Upper Mount Gravatt (southside), and we offer telehealth across Australia.
Our clinics are conveniently located in Auchenflower and Upper Mount Gravatt.
Can’t make it into the clinic?
We’ve got you covered with telehealth support. Want to meet somewhere else more comfortable? We’re more than happy to meet you there too!
37 Bangalla St,
Auchenflower 4066
21 Mount Gravatt-Capalaba Rd, Mount Gravatt 4122
info@therapywell.com.au