EMDR therapy: helping the brain process what the nervous system has been carrying
"I know it happened years ago… so why does it still affect me?"
This is one of the most common questions people ask when they first come to therapy.
They often tell me they feel frustrated with themselves. They know the event is over. They understand, logically, that they're safe now. And yet their body still responds as though the danger is present.
Perhaps they find themselves becoming overwhelmed in situations that seem "small", avoiding particular places or conversations, feeling constantly on edge, or reacting in ways that don't quite make sense to them. Others describe a relentless inner critic, difficulty trusting people, or feeling exhausted from carrying the weight of experiences they thought they had already moved past.
The truth is, these responses aren't a sign that you're weak, broken or "not coping."
More often than not, they're a sign that your nervous system is still trying to protect you.
One of the most compassionate shifts we can make is moving away from asking, "What's wrong with me?" and instead asking, "What has happened to me, and what has my nervous system learned from those experiences?"
This is where EMDR therapy can be incredibly helpful.
What is EMDR therapy?
EMDR stands for Eye Movement Desensitisation and Reprocessing. It is an evidence-based psychotherapy that helps the brain process experiences that have become "stuck." Our brains are remarkably good at making sense of life's experiences. Most of the time, difficult events are gradually processed, integrated into our broader life story, and stored as memories that belong in the past. However, when experiences are particularly overwhelming, frightening, painful, or occur repeatedly over time, this natural processing system can become interrupted. Instead of becoming integrated, parts of those experiences can remain stored alongside the emotions, body sensations, beliefs and survival responses that were present at the time.
Years later, something completely unrelated may activate that same network. Your thinking mind knows you're safe. Your nervous system isn't so sure. This is why trauma isn't simply about remembering what happened. It's about how the experience continues to live within the body, relationships and the way we experience ourselves and the world.
Trauma isn't always one big event
When people hear the word "trauma," they often think of a single catastrophic event. Sometimes that is the case.
But many people come to therapy carrying experiences that don't fit that picture.
Trauma can also develop through repeated experiences of feeling unsafe, unseen, overwhelmed, powerless, rejected, or unsupported. It can arise through childhood experiences, bullying, family conflict, emotional neglect, medical procedures, grief, workplace stress, relationship difficulties, or simply having to cope with more than our nervous system was equipped to manage at the time. Our brains don't store experiences according to how dramatic they appear from the outside. They store them according to how overwhelming they felt to us. That means two people can experience the same event very differently, and both responses can make perfect sense.
How does EMDR work?
One of the things I appreciate most about EMDR is that it doesn't ask people to simply "think differently" about what happened. Instead, it works with the brain's natural capacity to heal. During EMDR therapy, bilateral stimulation (such as eye movements, tapping, or alternating sounds) is used alongside carefully guided therapeutic processing. Over time, this allows distressing memories to become integrated into wider memory networks. The memory doesn't disappear. Instead, it changes. People often describe that they can finally remember what happened without feeling as though they are reliving it. They still know the event occurred, but it no longer carries the same emotional intensity or physiological activation. It becomes something that happened, rather than something that continues to happen inside them every day.
EMDR is about more than trauma processing
One of the biggest misconceptions about EMDR is that therapy begins by immediately revisiting traumatic memories. Good trauma therapy doesn't work that way.
At Therapywell, we spend time getting to know you first.
We work together to understand your story, explore how your experiences have shaped the way you think, feel, relate to others and respond to stress, and develop a shared understanding — or formulation — of what has brought you to therapy.
We also focus on strengthening the resources your nervous system needs before beginning trauma processing.
This might include learning emotional regulation skills, developing greater awareness of your body's signals, increasing your capacity to stay present during distress, and building a sense of internal and external safety. Sometimes this preparation phase is relatively brief. Other times, it becomes one of the most important parts of therapy. There is no prize for moving quickly. Healing happens when the work moves at a pace that your nervous system can genuinely tolerate.
When might EMDR be helpful?
Although EMDR is widely recognised as one of the leading treatments for Post-Traumatic Stress Disorder (PTSD), research now supports its effectiveness across a broad range of presentations where distressing experiences continue to influence a person's wellbeing.
EMDR may be helpful for people experiencing:
Trauma and Complex PTSD
Childhood trauma and developmental trauma
Anxiety and panic
Grief and loss
Depression where adverse life experiences remain influential
Workplace trauma and burnout
Medical trauma
Assault and interpersonal violence
Significant life transitions
Persistent feelings of shame, guilt or self-blame
Difficulties trusting others or feeling emotionally safe
Ongoing distress following accidents or critical incidents
Importantly, EMDR is rarely used in isolation. Like all therapy, it works best when integrated into a thoughtful, collaborative treatment plan that reflects each person's unique experiences, strengths, goals and circumstances.
Therapy is never just about reducing symptoms
While reducing anxiety, panic, flashbacks or distress is certainly important, therapy is rarely only about symptom reduction. Many of the people we work with tell us they simply want to feel like themselves again. They want to enjoy relationships without constantly anticipating danger. To feel present with their children. To trust themselves. To sleep without replaying the past. To experience joy without waiting for something bad to happen. To make decisions from a place of choice rather than fear. Those are often the outcomes that matter most.
Why the therapeutic relationship matters
Although EMDR is a structured therapy, it is never simply a technique. Research consistently tells us that the quality of the therapeutic relationship is one of the strongest predictors of positive outcomes across all psychological therapies. At Therapywell, we see EMDR as something that happens within a safe therapeutic relationship, not something that is done to a person. Healing doesn't occur because eye movements are used. Healing occurs because people are finally able to revisit experiences that once felt unbearable while feeling supported, understood and emotionally safe enough for their brain to process them differently.
Is EMDR right for everyone?
Like any therapeutic approach, EMDR is not the right fit for every person or every situation. Part of our role is helping determine whether EMDR is appropriate, whether further preparation is needed, or whether another therapeutic approach may better meet your current needs. Therapy is never about fitting people into a particular model. It's about tailoring care to the individual sitting in front of us.
Taking the first step
Beginning therapy can feel vulnerable. Many people worry they'll have to tell their entire story immediately or revisit experiences before they're ready. That isn't how we work. We begin by getting to know you. By understanding what has brought you here, what has helped you survive, what strengths you already have, and what you hope life might look like moving forward. From there, we develop a collaborative plan together. Whether EMDR becomes part of that journey or not, our hope is that therapy provides a space where you feel genuinely understood, supported, and empowered to move towards the life you want to live.
How Therapywell can help
Our clinicians provide compassionate, evidence-based support for adolescents and adults experiencing trauma, anxiety, PTSD, Complex PTSD, grief, and a wide range of mental health concerns.
EMDR at Therapywell is offered by trained practitioners and integrated within a broader, trauma-informed, attachment-focused and evidence-based approach to care. Our EMDR practitioners include:
Ania Harnden — Accredited Mental Health Social Worker and EMDR Practitioner
Brooke Shakspeare — Director and Senior Psychotherapist, Accredited Mental Health Social Worker
Sabrina Chan — Clinical Psychologist
Karen Lochran — Senior Occupational Therapist
Rebecca Clerehan — Mental Health Occupational Therapist
EMDR is available at both our Upper Mount Gravatt and Auchenflower clinics, as well as via telehealth Australia-wide.
You can learn more on our EMDR therapy page, or contact our Client Care Team if you're wondering whether EMDR might be right for you. We'd be happy to talk with you about your individual circumstances and help you determine the most appropriate next step.
A final thought
One of the beliefs that sits at the heart of our work at Therapywell is this:
People make sense.
Even the responses that feel confusing, frustrating or overwhelming often become understandable when viewed in the context of a person's experiences, relationships and nervous system.
Therapy isn't about fixing broken people.
It's about helping people understand themselves with greater compassion, process what has been too much to carry alone, and create new possibilities for moving forward.
Frequently Asked Questions About EMDR Therapy
Does EMDR really work?
EMDR (Eye Movement Desensitisation and Reprocessing) is a well-researched trauma therapy that has been shown to help many people recover from distressing experiences, particularly those associated with trauma and overwhelming life events.
At Therapywell, we understand EMDR not as simply “processing a memory” but as supporting the brain and nervous system to integrate experiences that have become stuck. When something overwhelming happens, our brain’s natural capacity to process and make sense of experiences can become disrupted. Memories may remain highly charged, leaving people feeling as though the past is still happening in the present.
EMDR supports the brain’s natural healing processes by helping experiences become more connected, organised, and integrated. Many people experience a reduction in distress, increased emotional regulation, and a greater sense of safety and choice in their lives.
We approach EMDR through an attachment-informed and relational lens. Healing does not happen only through a technique — it happens within a safe therapeutic relationship where your experiences are met with compassion, curiosity, and respect.
Is EMDR covered by a Mental Health Care Plan?
Yes. EMDR can be provided under a Mental Health Care Plan (MHCP) when delivered by an eligible mental health professional, including accredited mental health social workers and psychologists.
The number of sessions available under a Mental Health Care Plan is determined by Medicare requirements and your individual circumstances. Your therapist can discuss whether EMDR is an appropriate approach for your needs and how it may fit within your available sessions.
At Therapywell, we also recognise that trauma recovery is not always linear or able to fit neatly into a set number of sessions. We work collaboratively with you to consider what support will be most helpful, whether that includes EMDR, other therapeutic approaches, or a combination of interventions.
Do I have to talk about my trauma in detail?
No. One of the strengths of EMDR is that you do not always need to describe your trauma in extensive detail for healing to occur.
Many people worry that therapy means repeatedly retelling painful experiences. At Therapywell, we understand that healing requires safety, pacing, and choice. Your nervous system needs to feel supported before approaching difficult memories.
EMDR can often be completed without sharing every detail of what happened. Your therapist may ask questions to understand the experience, emotions, beliefs, and body sensations connected to what you would like to work on, but you remain in control of what you share.
We work from the understanding that the goal is not to relive trauma — it is to help your brain and body recognise that what happened is in the past and that you are safe in the present.
How many EMDR sessions will I need?
The number of EMDR sessions varies depending on your individual experiences, your nervous system’s capacity for processing, your support systems, and the complexity of what you have been through.
Some people notice meaningful changes within a relatively small number of sessions, while others require longer-term therapy, particularly when experiences involve developmental trauma, attachment wounds, repeated adversity, or experiences that occurred over many years.
At Therapywell, we take a phased and relational approach. Inspired by attachment-focused and neurobiological understandings of healing, we prioritise building safety, trust, emotional regulation, and therapeutic connection before moving into deeper processing work.
Your therapist will regularly check in with you about your progress and ensure the pace of therapy feels manageable and supportive.
Is EMDR safe?
Yes, EMDR is considered a safe and evidence-based therapy when delivered by a properly trained and qualified clinician.
However, like any effective therapy, EMDR should be approached thoughtfully. Trauma processing requires preparation, stability, and a strong therapeutic relationship. At Therapywell, we do not believe in rushing people into processing before they are ready.
We draw on principles from attachment theory, interpersonal neurobiology, and developmental trauma research, recognising that the nervous system needs experiences of safety and connection to support meaningful change.
Your therapist will work with you to develop skills for grounding, emotional regulation, and self-compassion before and during EMDR. You will always remain an active participant in deciding what feels appropriate for your healing journey.
Can EMDR help with anxiety?
Yes. EMDR can be helpful for many forms of anxiety, particularly when anxiety is connected to past experiences, fear responses, overwhelming events, attachment experiences, or patterns that have become deeply embedded in the nervous system.
Anxiety is often the body’s way of trying to protect us. From a trauma-informed perspective, we do not view anxiety as something that needs to simply be eliminated — we seek to understand what the anxiety is communicating and why the nervous system has learned to respond in this way.
EMDR may help people process the experiences and beliefs that continue to fuel anxiety, while also developing a greater sense of safety, confidence, and emotional flexibility.
At Therapywell, we combine EMDR with a broader understanding of the whole person — including relationships, attachment, neurobiology, identity, and the environments that shape our experiences.

